How AiBEN collects, processes, and protects your personal data.
Last updated: 04 May 2025
This Privacy Policy (the "Policy") explains how and why Aiben Oy (hereinafter "AiBEN", "we", "us" or "our") collects, processes, and discloses information associated with an identified or identifiable individual ("Personal Data").
By accessing or using our Services, you consent to the collection, use, and disclosure of your Personal Data as described in this Policy. If you do not agree with this Policy, please do not access or use the Services or interact with any other aspect of our business.
This Policy applies to anyone accessing AiBEN's services, including by visiting aiben.io (the "Website") or its subpages, using AibenIQ, or engaging in any other interactions with AiBEN. Collectively, these are referred to as the "Services", and anyone accessing them is referred to as a "User".
Users who have access to AibenIQ are referred to as "Subscribers". Subscribers are able to access AibenIQ because an entity that AiBEN has a business relationship with (the "Customer") has granted them access. AiBEN may have entered into a separate agreement with the Customer, such as a terms of service agreement, service-level agreement, and/or data-processing agreement (collectively, the "Customer Agreement"), which governs the delivery, access, and use of the Services. A Customer's own instance of AibenIQ is referred to as an "Instance". The period during which the Customer Agreement is in effect is referred to as the "Customer Relationship".
Our Website is hosted on Squarespace, which may collect data from Users. Squarespace acts as an independent data controller for certain data collected through its platform, including via cookies and similar technologies. For more information, please refer to Squarespace's Privacy Policy.
Squarespace collects analytics data to help us understand how Users interact with our Website. The analytics data collected may include:
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Squarespace uses cookies and similar technologies for authentication, security, performance, and analytics. Please refer to section 12 (Cookie Policy) for more details, or see Squarespace's Cookie Policy.
We collect Personal Data that you voluntarily provide when you submit your information to access our demo. This includes:
We do not collect any other Personal Data unless you choose to provide it to us.
We process your Personal Data for the following purposes:
We do not sell, rent, or lease your Personal Data to third parties. We may disclose your Personal Data to third-party service providers who perform services on our behalf, such as hosting providers and email service providers. These providers are contractually obligated to protect your Personal Data and use it only for the purposes we specify.
We may also disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
Your Personal Data may be transferred to and maintained on servers located outside of your country of residence. We take appropriate safeguards to ensure that your Personal Data remains protected in accordance with this Policy and applicable data protection laws.
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer have a legitimate need to process your Personal Data, we will delete or anonymize it.
AiBEN's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective privacy policies of any third-party services for more detailed information. You can choose to disable cookies through your individual browser settings.
If you are located in the European Economic Area (EEA), the United Kingdom, or California, you have the following rights regarding your Personal Data:
To exercise any of these rights, please contact us at contact@aiben.io.
If you are a California resident, you have the right under the CCPA to request to know what Personal Data we collect, request deletion, opt out of the sale of Personal Data (we do not sell Personal Data), and not be discriminated against for exercising your privacy rights.
If you are located in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.
We may update this Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will revise the "Last updated" date at the top of this Policy. We encourage you to review this Policy periodically.
Our Website is hosted by Squarespace, which uses cookies and similar tracking technologies. Below is a summary of how cookies are used on our Website:
You can control and manage cookies via your browser settings. Disabling cookies may affect the functionality of certain parts of our Website. For more information see Squarespace's Cookie Policy and cookie specifications.